Terms of Service & Privacy Policy

Turrant Document Processing Services

Effective Date: October 27, 2025

Introduction

Welcome to Turrant's document processing services. This document outlines our Terms of Service and Privacy Policy in compliance with the Digital Personal Data Protection Act (DPDP) 2023. By using our services, you consent to the collection, processing, and storage of your personal data as described herein.

Data Collection & Purpose

What We Collect:

Personal identification documents (as required for your specific process)
Contact information (phone number, email address)
Process-related communication data
Document submission timestamps and status updates

Purpose of Collection:

To process and validate your documents as per regulatory requirements
To communicate process updates and completion status
To maintain compliance with applicable laws and regulations
To provide customer support and resolve queries

Data Access & Sharing

Who Has Access:

Turrant authorized personnel: For document processing and customer support
Regulatory authorities: As required by law for compliance verification
Third-party service providers: Only for essential processing activities under strict confidentiality agreements

We do not sell, rent, or share your personal data for commercial purposes.

Your Rights Under DPDP Act

Right to Information

Know what data we collect and how it's used

Right to Correction

Request correction of inaccurate data

Right to Erasure

Request deletion of your data (subject to legal requirements)

Right to Grievance

File complaints regarding data processing

Data Security

End-to-end encryption for all data transmissions
Secure cloud storage with regular security audits
Access controls and authentication mechanisms
Regular backup and disaster recovery procedures
Staff training on data protection protocols

Consent Management

Your consent is required before we collect and process your personal data. You can:

Withdraw consent at any time (subject to ongoing legal obligations)
Update your consent preferences
Request information about your current consent status

Contact Us

Data Protection Officer

Email: legal@turrant.com

Phone: +919971117162

For any questions about this privacy policy or to exercise your rights under the DPDP Act, please contact us using the above information.

Legal Compliance

This privacy policy is designed to comply with the Digital Personal Data Protection Act 2023, Information Technology Act 2000, and other applicable Indian data protection laws. We regularly review and update our practices to ensure ongoing compliance.

Policy Updates

We may update this policy from time to time. We will notify you of any significant changes through our communication channels. The "Effective Date" at the top of this document indicates when this policy was last updated.

This document is compliant with the Digital Personal Data Protection Act 2023